Terms and Conditions of Use

These terms and conditions (terms) apply to all users of crescendo.ex-plor.com (the website). Please read them carefully because by accessing content, completing research tasks and providing feedback via the website you are agreeing to abide by these terms. We may make changes to these terms from time to time, which will be published on the website and, if significant changes are made, notified to you. These terms were last updated in September 2018.

Intellectual property rights

All of the content of the website (content) is the copyright of Emerald Publishing Limited (Emerald) or is reproduced with permission from the copyright owner. Emerald Publishing, Emerald Group, associated logos and/or any other names or logos of products or services provided by Emerald and referred to on the website are trademarks of Emerald or its licensors.

Nothing in these terms shall in any way exclude, modify or affect any of your statutory rights under intellectual property laws.

All rights not expressly granted to you by these terms are reserved to Emerald.

Usernames and Passwords

Where you have been issued with a username and/or password by Emerald, you must keep that username and password confidential and not disclose that information to anyone else. Emerald may also use industry standard methods to verify your authentication.

Maintaining Emerald Publishing confidentiality

All information Emerald Publishing discloses to you on this website is confidential. The disclosure of information by us does not grant you any right or licence to use the information other than in connection with your participation in the community discussions on this website. You agree that you will not disclose any information or feedback discussed on this website to any third party and that you will not use such information or feedback for any purpose except to participate in the community discussions on this website.

Maintaining your confidentiality

All personal information you disclose to Emerald Publishing on this website is confidential. Unless required by law or to protect the rights of any person, Emerald Publishing agrees not to disclose any personal information you provide to us without your permission. Please know you are always free to leave the community platform at any time and for any reason.

Permitted Uses

All content may be retrieved and downloaded solely for personal, non-commercial use.

The content may not otherwise be copied, modified, published, broadcast or otherwise distributed without prior written permission of Emerald. Please contact mmusandu@emeraldgroup.com if you wish to request such permission.

User Generated Content

The purpose of this website is to allow Emerald to gather feedback on new and existing products. We allow users toto post their own material, opinions and comments on the website. Such materials do not necessarily reflect the views of Emerald. By posting materials on our website, you represent that:

— You have all the necessary rights in and to such materials and that such materials will not infringe any personal or proprietary rights of any third parties;

— Such material will not corrupt or otherwise be technically harmful to the website or any content; and

— Such materials will not be defamatory, unlawful, threatening, obscene, in breach of confidence, or in breach of privacy.

Emerald reserves the right, at its sole discretion, to review, edit or delete any material posted by users that it deems inappropriate or in breach of these terms.


The following terms and conditions apply to all incentives rewarded to you for completing activities on the website for the period 1 November 2018 to 31 October 2020.

These terms apply in addition to any specific terms, conditions or instructions which may be posted in connection with any activities detailed on the website and/or otherwise communicated to you by us by any means (e.g. as part of the invitation to participate in an activity) (“Incentive Terms”). To the extent that there is any inconsistency between these terms and the Incentive Terms, these terms will prevail.

The incentive for an activity is as specified in the Incentive Terms. Please note, certain research tasks you may be invited to participate in may require you to complete all eligible activities set by us before you are eligible to claim an incentive. Emerald may at its sole discretion substitute any of the incentives with an alternative reward of equal or greater value. Incentives may not be claimed by a third party on your behalf.

Upon redemption, we will make available the incentive within 28 days. It is your responsibility to provide us with the information we need to make this available.

Where incentives are points based, a points cap is set per activity. No more than 5,000 points will be given out per room, with a maximum number of eligible participants per room. Members will only receive points for the first comment they make on each topic in a room. Any accrued but unused points at the end of the incentive period (31 October 2020) will expire.

Licence to Emerald

In consideration of Emerald inviting you to join and participate in the community on this website (both parties agree that such consideration shall be deemed sufficient), you hereby grant to Emerald an exclusive, worldwide, perpetual and irrevocable licence to use any ideas or contributions arising in the community discussions on the website, that you are the copyright owner of, in all forms and all media (whether now known, or hereafter developed) for the full term of copyright and all extensions and renewals thereof.

Removal of Access

Emerald reserves the right to block your access to the website and/or the restricted content in the event that you do not comply with these terms.


Emerald makes no warranties or representations of any kind concerning the accuracy or suitability of the content for any purpose, or that the services provided by the website will be uninterrupted or error free. All content is provided “as is”.

Emerald will have no liability for any special, exemplary, indirect or consequential loss, costs, damages, charges or other expenses of any kind (including loss of profits or revenues, loss of business, depletion of goodwill, loss of anticipated savings, loss of contract or business interruption) arising under or in connection with use or inability to use the website.

Liability for personal injury or death caused by negligence or for fraud is not excluded or limited and the exclusions set out in this legal notice only apply to the extent permitted by law.

Governing Law

These terms are governed by the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales, provided that Emerald is entitled to apply to any court to bring an action for the infringement of its intellectual property rights.